Imagine moving into your dream home, only to discover a hidden nightmare that costs you thousands of dollars. That’s exactly what happened to Delia Leary, a Plymouth resident, who unknowingly racked up a staggering $6,000 water bill in just a few months. What started as a fresh start quickly spiraled into a financial crisis, leaving her and her family in a state of uncertainty.
Leary’s ordeal began shortly after she moved into her new home. “I noticed a small blue object in the closet,” she recalls. Little did she know, that object was a well—a detail no one had bothered to explain to her. “I’m not used to seeing a well in the closet,” Leary explains. “I’ve always known wells to be in the yard.” This lack of clarity set the stage for what was to come.
But here’s where it gets controversial: The water department repeatedly warned Leary about a leak, but she insisted nothing was amiss. “They kept saying, ‘You’ve got a leak,’ but I checked everything—nothing was running,” she told WITN. Unbeknownst to her, a connection failure between the public water system and her private well had caused a massive leak, silently driving up her bill.
Washington County Manager Curtis Potter acknowledges the severity of the situation: “This is an extremely large bill, and we’re taking it very seriously. We’re exploring every option within the legal framework we must follow.” The county did offer a 50% abatement, reducing the bill to over $3,700, and set up a payment plan. But for Leary, a single mother, even this adjusted amount feels insurmountable. “The $1,900 due next week is a huge burden,” she admits. “It’s not just me—my kids are stressed, too. We’re worried about losing our water.”
And this is the part most people miss: While this type of well setup is uncommon, Potter emphasizes that preventive measures exist. “Insurance and personal meters could have avoided this,” he notes. Yet, such solutions often go unnoticed until it’s too late.
Leary’s story raises a critical question: Should homeowners be better informed about potential hidden costs in their homes, or is it their responsibility to investigate every detail? What do you think? Share your thoughts in the comments below—this is a conversation worth having.